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To study the perception of the Indian population towards health care services in government hospitals of India

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Review Article

Author Details : Divya Olleru, Rajesh Kumar Nadiminti*, Prathiksha Patil Namdev, Utukure Shrikant, Manish Bhomia

Volume : 10, Issue : 4, Year : 2023

Article Page : 201-208

https://doi.org/10.18231/j.jmra.2023.036

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Abstract

In India, the public health system consists of a collection of state-owned healthcare institutions funded and managed by the central and state governments. The research aims to study the perception of the Indian population towards healthcare services in government hospitals in India. If we talk about the healthcare system in India, it is still far behind the developed countries in terms of facilities. There are not even sufficient doctors that can treat the patients. The lack of doctors is a significant concern, especially in rural areas where doctors are unavailable. Many rural areas also face the issue of a lack of medicine. This study also demonstrates whether the people were satisfied with the healthcare system in India during the COVID-19 pandemic. The study also focuses on understanding the patient's expectation vs services they receive in government hospitals which help to understand the expectations of the respondents from the government hospital. The study also reflects the people's knowledge about government schemes and policies for healthcare.

Keywords: Patient satisfaction, Hospital, Health, Infrastructure

How to cite : Olleru D, Nadiminti R K, Namdev P P, Shrikant U, Bhomia M, To study the perception of the Indian population towards health care services in government hospitals of India. J Manag Res Anal 2023;10(4):201-208

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