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- DOI 10.18231/j.jmra.13396.1758708145
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CrossMark
Status of job stress and satisfaction among employees of public sector banks in Kannur district of Kerala
- Author Details:
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A.V. Akshara
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N. Sindhu
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N. Karunakaran *
A.V. Akshara
N. Sindhu
N. Karunakaran *
Human capital is the vital component of development of any country. In this fast-growing competitive world, the role of banking sector is very large. Compared to the past, the public sector banks are witnessing huge change in its business operations, services to the customers and use of modern techniques. It is competing with the private sector banks for getting large share in the operations. Many private sector banks are doing business in a way which is very attractive to the customers providing various services at the door step of the customers. Therefore, public sector banks are also supposed to follow these services. Every day new technology and new services are emerging in the banking sector and also the bank has to take active role in protecting the interest of the customers from all types of financial frauds. All these demands greater pressure for employees of public sector banks. All these are creating high pressure for employees of public sector banks which definitely affects their performance and work life balance. Therefore, the present study is designed to examine the level of job stress and job satisfaction among the employees of public sector banks and how far they are able to manage their work and family life.
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